Food supplement. Not a medicine. Sold by Hāpori Wellness Ltd, Auckland, New Zealand.

Privacy Policy

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This Privacy Policy explains how Hāpori Wellness Ltd ("we", "us", "our") collects, uses, and protects personal information when you use biosieve.world (the "Site") and purchase Sanely. We are committed to complying with the New Zealand Privacy Act 2020.

1. Information We Collect

We collect information in the following ways:

  • Order form: When you submit an order, we collect your name and phone number to process and confirm your order.
  • Contact form: When you contact us, we collect your name, email address, and message content.
  • Automatically: We collect standard web server logs (IP address, browser type, pages visited, timestamps) and, where consent is given, analytics and advertising cookie data.

2. How We Use Your Information

  • To process and deliver your order (including telephone confirmation)
  • To respond to enquiries submitted via the contact form
  • To improve the Site using aggregated analytics data
  • To serve relevant advertisements where you have consented to marketing cookies

3. Legal Basis for Processing

We process personal data on the following bases: performance of a contract (order fulfilment), your consent (analytics and marketing cookies), and our legitimate interest in operating and improving the Site.

4. Sharing and Disclosure

We do not sell your personal information. We may share data with: courier partners for delivery; payment processing services where applicable; and Google services as described in Section 10 below. All third parties are required to handle data in accordance with applicable privacy law.

5. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. Our Site is served over HTTPS.

6. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to access the personal information we hold about you, and to request correction of any inaccurate information. You may also request deletion of your data where we have no ongoing legal basis to retain it. To exercise these rights, contact us at info@biosieve.world.

You have the right to make a complaint to the Office of the Privacy Commissioner (OPC) at www.privacy.org.nz if you believe your privacy rights have been breached.

7. International Data Transfers

Some data (including analytics and advertising data, where consented) may be processed by Google on servers outside New Zealand. Google is certified under applicable international data transfer frameworks. We rely on Google's standard contractual measures for cross-border transfers.

8. Retention Periods

Order information is retained for up to 7 years for legal and accounting purposes. Contact form submissions are retained for 12 months unless an ongoing matter requires longer retention. Cookie data is retained in accordance with the cookie durations described in our Cookie Policy.

9. Children's Privacy

This Site is intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected such information, please contact us immediately.

10. Third-Party Services

Where you consent to analytics or marketing cookies, we use the following Google services:

  • Google Analytics - collects anonymised usage data via cookies (_ga, _gid, _gat). Data is processed in accordance with Google's privacy policy.
  • Google Ads (conversion tracking and remarketing) - used to measure advertising effectiveness and serve relevant ads. Cookies: _gcl_au, _gcl_aw.
  • Google Maps API - used on our Contact page to display our location. Google may collect data when you interact with the embedded map.

All Google advertising features operate under Consent Mode v2, meaning no advertising data is collected or used until you provide explicit consent.

11. Cookies

We use cookies as described in our Cookie Policy. You can manage your cookie preferences at any time via the cookie settings banner on this Site.

12. Updates to this Policy

We may update this Privacy Policy from time to time. The date at the top of this page will reflect the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

13. Contact

Hāpori Wellness Ltd
14 Quay Street, Auckland CBD 1010, New Zealand
Email: info@biosieve.world
Phone: +64 9 887 4231